PIRO Retail

What reporting tools are available in PIRO Retail?

You get access to pre-built retail reports and a custom report builder to monitor sales, inventory t

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Can I track custom orders and repairs in PIRO?

Absolutely. PIRO tracks the full lifecycle of custom pieces and repairs – from job tracking an

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Does PIRO support workshop operations?

Yes. The back-office module handles job order management, repair tracking, purchasing, and inventory

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How responsive is PIRO support?

They guarantee a maximum 2-hour response time, with phone and chat support prioritized for a fast re

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How long does it take to implement jewelry POS software?

Most retailers can go live with PIRO Retail in a few weeks, depending on data migration and training

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Can PIRO Retail migrate my historical sales and customer data from other systems (e.g., Edge, Logicmate)?

Yes. We provide import templates and mapping to bring over customer, product, and transaction histor

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What does the PIRO Retail onboarding process look like?

Onboarding is guided. We start with a needs assessment, then configure your POS and back‑office se

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Does PIRO Retail support sales tax automation?

Yes. PIRO includes built-in sales tax management and can also integrate with TaxJar for complex, mul

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Which third-party platforms does PIRO Retail integrate with?

Yes. PIRO Retail provides bi‑directional integrations with Shopify (and also WooCommerce and Etsy)

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Does PIRO Retail offer advanced reporting and analytics?

Yes. Beyond standard sales and inventory reports, PIRO Retail connects with business intelligence (B

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