Can PIRO Retail help with appraisals and customer experience documents?
Yes. You can create professional appraisal documents directly in PIRO Retail, complete with gemstone
Read ArticleCan PIRO Retail handle inventory transfers from different inventory and/or company locations?
Yes. PIRO Retail supports multi-location inventory management, allowing you to transfer items betwee
Read ArticleWhat reporting tools are available in PIRO Retail?
You get access to pre-built retail reports and a custom report builder to monitor sales, inventory t
Read ArticleCan I track custom orders and repairs in PIRO?
Absolutely. PIRO tracks the full lifecycle of custom pieces and repairs – from job tracking an
Read ArticleDoes PIRO support workshop operations?
Yes. The back-office module handles job order management, repair tracking, purchasing, and inventory
Read ArticleHow responsive is PIRO support?
They guarantee a maximum 2-hour response time, with phone and chat support prioritized for a fast re
Read ArticleHow long does it take to implement jewelry POS software?
Most retailers can go live with PIRO Retail in a few weeks, depending on data migration and training
Read ArticleCan PIRO Retail migrate my historical sales and customer data from other systems (e.g., Edge, Logicmate)?
Yes. We provide import templates and mapping to bring over customer, product, and transaction histor
Read ArticleWhat does the PIRO Retail onboarding process look like?
Onboarding is guided. We start with a needs assessment, then configure your POS and back‑office se
Read ArticleDoes PIRO Retail support sales tax automation?
Yes. PIRO includes built-in sales tax management and can also integrate with TaxJar for complex, mul
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