PIRO Retail: web-based Jewelry POS and Workshop Software
Empowering jewelry retailers with
cutting-edge management tools.
Is PIRO Retail jewelry POS the right solution for my company?
For jewelry retailers looking to modernize their operations with a new jewelry software, the challenge is daunting, as they are faced with an overwhelming number of jewelry POS and inventory systems: The Edge, Lightspeed, Jewel360, WJewel, Jewelry Shopkeeper, and more. Deciding which one excels in which area can be difficult, right?
We value your time, so we’ll present it clearly and straightforwardly below. Our jewelry software is particularly beneficial for those who do:
- Brick-and-mortar retail
- Online sales
- Custom orders (in-house)
- Repair jobs (in-house)
- Complex inventory tracking
- Items with multiple variants
Key ROI numbers
How can PIRO Retail enhance your operations compared to a legacy POS system?
Detailed workflow tracking keeps you consistently updated on the process, bottlenecks, and deadlines.
Seamlessly manage inventory levels for key items and implement the just-in-time inventory method: avoid overstocking by ordering items only when needed.
Our bidirectional Shopify integration minimizes the time spent updating products and prices in your online store. It eliminates double data entry, and orders are seamlessly received in PIRO with zero manual input.
The strength of our back-office system lies in automating all types of inventory movements, not just sales. Say goodbye to manual inventory adjustments for purchases, manufacturing, or sales.
Many jewelers use separate tools, such as Asana, Monday.com, and Podium, to compensate for missing features in their central POS system. With PIRO Retail, you can eliminate these subscriptions.
For retailers, reporting is crucial. In PIRO Retail, you can use pre-set reports or access our intuitive report builder, which allows you to create custom reports without any coding.
PIRO Retail’s SaaS model allows you to remove in-house servers and the associated management time and costs. We host it through the web, so you can enjoy zero maintenance headaches.
Having trouble making sales at a tradeshow because your legacy system requires all sorts of equipment? PIRO Retail only needs a tablet and an internet connection – plus, don’t forget the receipt printer. Your team will be ready to make instant sales at any tradeshow.
Tired of waiting two days for an email reply after reporting an issue? Our support team guarantees a maximum 2-hour response time. However, calling them directly and speaking to a human is likely the fastest route.
PIRO Retail’s unique setup allows you and your employees to create price quotes not only faster but also more accurately than ever before. Secure your margin on every custom order.
Let’s dive more deeply into the ocean of benefits
Web-based Solution
Both the front-end POS and the back-office tool are optimized for tablets (of any brand) and can be used from anywhere.
Our jewelry POS software gives you the freedom of mobility, and the system’s operation and maintenance are entirely hassle-free.
Valuable Integrations
Integrations save you valuable time. Stop manually updating data across platforms – let’s connect them!
PIRO Retail POS integrates with key platforms like Shopify, Etsy, QuickBooks, GIA, Rapnet, Hubspot CRM, FedEx, UPS, ParcelPro, Twilio, and more.
Clean Interface
Less is more. Enough of the cluttered screens filled with unnecessary information.
We’ve separated the front-end from back-office operations, keeping the POS interface clean and easy to navigate.
This ensures a short learning curve for all new sales reps.
Payments via SMS or Email
With our jewelry POS, you enter the modern age of doing business.
You can send a simple and secure link via email or SMS, allowing customers to pay invoices with a credit card.
Our integrated payment processing solution (3PS) can match your current rates.
Full Inventory Tracking
Our comprehensive inventory system covers the tracking of metals, diamonds, semi-components, and finished items, with specific attributes like measurement units and ring sizes.
Locations and movement categories ensure transparent item tracking.
Memo management
The back-of-house system helps you manage items received on memo from wholesalers and/or manufacturers.
There’s no better business model than selling items (diamonds or finished items) without possessing them and avoiding excessive inventory.
Reorder Points
Good timing and forecasting are essential. You don’t want to miss a business opportunity because your popular item is out of stock, right?
With PIRO Retail, you can set automatic reorder points to ensure that popular items are always in stock.
Easy Marketing
One question that all retailers ask is: How can I promote my jewelry better?
Our answer is a built-in marketing feature (coming soon) that enables you to sell and market your brand more effectively without third-party tools such as Podium or other CRMs.
All the tools you need to stay in control
Our jewelry POS software is divided into two parts for optimal usage and a short training curve. The jewelry POS interface is for users in the retail store, while the back-office system is the home of all workshop operations: job order, repair tracking, memo, purchasing and inventory management.
Where intuition and usability come together
Have a quick video tour
While this video offers a high-level overview of our PIRO Retail Point of Sale solution, nothing beats a live, personalized demonstration with one of our consultants. Feel free to contact us!
What you need to start using PIRO Retail
| Hardware need | Compatibility | Configuration | |
| Barcode scanner | Optional | Must support HID | |
| RFID scanner | Optional (Coming soon) | (soon) | |
| Tag printer (for barcodes) | Zebra thermal printer | Zebra | |
| 10” tablet | Any tablet or PC | Android, iOS, Windows | |
| Register | Optional | ||
| Credit card terminal | Terminal or Contactless | Contactless EMV payments using a phone or tablet | |
| Item configuration | Needed | ||
| Data migration | Needed | ||
| Workflow configuration | Optional | ||
| Online website sync | Optional | ||
| Custom reports | Optional |
Ready to give our jewelry POS software a try?
Schedule a free walkthrough to discuss your processes, system configuration, and licensing.
Benefit from our support
that’s fast, personal, and always there
We take post-go-live support seriously. We don’t just sell a jewelry POS system and then leave.
All support requests are handled by our in-house support staff, dedicated to this as their full-time job.
If you’re tired of emailing your current vendor and waiting days for a response, working with PIRO support will be a relief.
Live Support
Our dedicated team of experts – and a support developer – are ready to assist you with any questions or concerns.
Phone, Email, or Chat
Choose your preferred method to reach out to us. Our team will open a ticket for every issue, and you can track its progress.
Monday to Friday
From Monday to Friday, we provide global coverage during business hours.
Fast resolution time
If an issue can’t be resolved immediately, we escalate it and involve developers in the investigation.
Simple Pricing & Guided Onboarding
| Admin user | POS user |
Timekeeping user
(workshop worker) |
Limited user
(back-office) |
Onboarding and Other | |
| Base license - $169/month | 1 included | 1 included | |||
| Additional users | $100/month per user | $39/month per user | $25/month per user | $65/month per user | |
| Access levels | Back-office + POS | POS only | Special workshop module | 2 back-office modules of your choice | |
| Integrations and add-ons | Consult with our sales team | ||||
| Implementation | PM fee applies | ||||
| Data migration | PM fee applies | ||||
| Training | Custom training available | ||||
| Support | Available through SLA | ||||
| Hardware | Buy it from anywhere |
Stay connected to essential third-party tools
Automated data transfer is key to efficiency. Through multiple integrations, PIRO Retail jewelry POS becomes a one-stop solution, centralizing your data management. Why pay someone to manage your website or manually input data into multiple systems?
Our solution to your integration needs is seamless and, frankly, worth every penny.
Not all Jewelry Software is created equal.
See Why PIRO Retail Stands Out!
| Jewelry store software | Technology | Best for | User interface | Ongoing support | Pricing |
|---|---|---|---|---|---|
| PIRO Retail | Cloud-based | Custom jewelry retailers with online sales channels | 100% calls are answered + chat | Starts from $169/month | |
| The Edge | Installed, Windows-based | Traditional retail stores | Phone, email and fax | Starts from $4,600/store | |
| Jewel360 | Cloud-based | Smaller retailers without the need for custom jewelry management | Email, Help Desk | Starts from $199/month | |
| WJewel | Installed, Windows-based | Traditional retail stores | 50% phone, 50% email | N/A - One-time or monthly lease | |
| LightSpeed | Cloud-based | Retailers with simple items and no custom jewelry | Non-jewelry specific, 24/7 support | Starts from $109/month | |
| Diaspark | Installed, semi-cloud | Custom jewelry retailers with online sales channels | Email, phone, live support | No information | |
| Crystal POS | Cloud-based | Retailers without the need for custom jewelry management | Help Center, Email | No information | |
| Pavilion POS | Cloud-based | Traditional retail stores | No information | Starts from $199/month | |
| JewelMate | Installed, Windows-based | Traditional retail stores | Email, remote assistance | Starts from $3,500 one-time | |
| ARMS | Installed, Windows-based | Old school retail stores | Starts from $8,995 one-time | ||
| e-Jewelry | Cloud-based | Traditional retail stores with custom jewelry | Starts from $400/month | ||
| Jewelry Shopkeeper | Installed, Windows-based | Old school retail stores | Starts from $1,195 one-time | ||
| RightClick | Installed, semi-cloud | Traditional retail stores | No information |
Ready to take the next step?
In the jewelry business, time is money.
PIRO’s advanced POS features will streamline your operations, boost your sales and unlock your potential.